Complaints & Tickets
Manage user queries, issues and support tickets
Today: Mar 05, 2026
| No. | Date & Time | Ticket ID | Transaction ID | User Name | Mobile | Amount (₹) | Services | Status | API Status | Last Update | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2026-02-15 10:20 | TICMR8493 | TXN03873822 | Rajesh Kumar | +91 98765 43210 | ₹450.00 | Mobile Recharge | Open | Checked | 2026-02-15 10:20 | |
| 2 | 2026-02-14 09:10 | TICBL8493 | TXN03873844 | Priya Sharma | +91 98765 43211 | ₹450.00 | Bill Payment | Resolved | Success | 2026-02-14 09:10 | |
| 3 | 2026-02-13 08:45 | TICTR8493 | TXN03873711 | Amit Patel | +91 98765 43212 | ₹450.00 | Travel | Resolved | Not Checked | 2026-02-13 08:45 | |
| 4 | 2026-02-15 10:20 | TICDR8493 | TXN03873555 | Rajesh Kumar | +91 98765 43210 | ₹450.00 | DTH Recharge | Underprocess | Pending | 2026-02-15 10:20 | |
| 5 | 2026-02-14 09:10 | TICBL8493 | TXN03873678 | Priya Sharma | +91 98765 43211 | ₹450.00 | Bill Payment | Underprocess | Not Checked | 2026-02-14 09:10 | |
| 6 | 2026-02-13 08:45 | TICMR8493 | TXN03873822 | Amit Patel | +91 98765 43212 | ₹450.00 | Mobile Recharge | Resolved | Refunded | 2026-02-13 08:45 |
| No. | Services | Total Ticket | Total Resolved (₹) | Open Tickets | Underprocess | Today Resolved | Today Refund | Today Refund (₹) | Total Refund | Total Refund (₹) |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Mobile Recharge Service | 750 | ₹750 | 35 | 10 | 40 | 3 | ₹2,100.00 | 10 | ₹9,560.00 |
| 2 | Bill Payment Service | 857 | ₹750 | 35 | 10 | 40 | 3 | ₹4,500.00 | 15 | ₹4,680.00 |
| 3 | Travel Service | 940 | ₹750 | 35 | 10 | 40 | 3 | ₹1,250.00 | 18 | ₹17,500.00 |
| 4 | DTH Recharge | 1000 | ₹750 | 35 | 10 | 40 | 3 | ₹2,450.00 | 30 | ₹4,500.00 |
| TOTAL | 3547 | ₹3000 | 140 | 40 | 160 | 12 | ₹10,300.00 | 73 | ₹36,240.00 |
| No. | Created Date & Time | Template Name | Descriptions | Update | Enable/Disable | Update Remark | Unable/Diable Remark | Update Date & Time | Update Date & Time |
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2026-02-15 10:20 | Mobile Recharge Service | View |
|
View | View | 2026-02-15 10:20 | 2026-02-15 10:20 | |
| 2 | 2026-02-14 09:10 | Bill Payment Service | View |
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View | View | 2026-02-14 09:10 | 2026-02-15 10:20 | |
| 3 | 2026-02-13 08:45 | Travel Service | View |
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View | View | 2026-02-13 08:45 | 2026-02-15 10:20 | |
| 4 | 2026-02-15 10:20 | DTH Recharge | View |
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View | View | 2026-02-15 10:20 | 2026-02-15 10:20 | |
| 5 | 2026-02-14 09:10 | Other | View |
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View | View | 2026-02-14 09:10 | 2026-02-15 10:20 | |
| 6 | 2026-02-13 08:45 | Refund Related | View |
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View | View | 2026-02-13 08:45 | 2026-02-15 10:20 |
Showing 1-6 of 60 records...
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